BD Rome's Privacy Policy — Your Data, Our Responsibility

1. Introduction & Purpose

BD Rome (bdrome.org) is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our members. This Privacy Policy ("Policy") explains how BD Rome collects your personal information, how it is used, and how it is kept secure.

We believe every player's data belongs to them. That is why BD Rome never sells or unnecessarily shares your information with third parties without your permission.

This Privacy Policy is BD Rome's Terms and Conditionsapplies in conjunction with. In case of any conflict, the Terms and Conditions shall prevail.

2. Information We Collect

BD Rome collects your information in a number of ways. A detailed breakdown is provided below:

We only collect the information necessary to provide our services. Collecting excessive or irrelevant data goes against BD Rome's policy.

3. How Your Information Is Used

BD Rome uses the information it collects for the following purposes:

• Account Management: To complete registration, login, identity verification, and KYC processes.
• Financial Transactions: To process deposits and withdrawals and maintain transaction history.
• Customer Support: To assist our support team in resolving your questions, complaints, or issues.
• Fraud Prevention: To detect suspicious activity, prevent money laundering, and maintain platform security.
• Service Improvement: To analyze your gaming behavior and further improve your platform experience.
• Promotional Communications: To send you offers, bonuses, and updates with your consent (you may unsubscribe at any time).
• Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.

4. Data Storage & Retention

BD Rome stores your data in encrypted form on secure servers. Our data retention policy is as follows:

• Active Account Data: Retained for the full duration that the account remains active.
• Closed Account Data: A minimum of 5 years after account closure — as required by law.
• Financial transaction records: Minimum 7 years (in accordance with financial regulatory requirements).
• Cookie and analytics data: Up to 13 months.

Once the applicable retention period has expired, your data is securely deleted or anonymized.

5. Sharing Information with Third Parties

BD Rome may share your information with third parties only in the following limited circumstances:

• Payment Processors: Payment service providers such as bKash, Nagad, and Rocket — used solely to process transactions.
• Identity Verification Services: Authorized verification providers for the KYC process.
• Legal Authorities: Upon a court order or a lawful request from a government authority.
• Technology Partners: For platform operations — under strict confidentiality agreements.

Outside of the above cases, BD Rome will under no circumstances transfer your personal information to any third party. All third parties are required to comply with BD Rome's privacy standards.

6. Cookies & Tracking Technologies

The BD Rome website and app use cookies and similar tracking technologies to help enhance your experience.

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your language preference, theme, and other settings.
• Analytics Cookies: To analyze site usage statistics — fully anonymized data.
• Performance Cookies: To monitor page loading speed and identify technical issues.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.

7. Your Data Rights

As a BD Rome member, you have the following rights over your own data:

• Right to Access: You can request to know what information we hold about you at any time.
• Right to Rectification: You may request that inaccurate or outdated information be corrected.
• Right to Erasure: You may request that your data be deleted, provided there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
• Right to Portability: You may request a copy of your data in a structured, readable format.
• Right to Object: You may object to marketing communications or specific aspects of data processing.

To exercise these rights, contact the BD Rome support team. We typically respond within 30 days.

8. Child Protection Policy

BD Rome is strictly prohibited for anyone under the age of 18. We do not knowingly collect any personal information from minors.

Age is verified at registration, and additional KYC checks are carried out where necessary. If we become aware that we hold data belonging to a minor, we will delete it immediately and close the associated account.

9. Security Measures

BD Rome uses industry-standard security technology to protect your information:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall Protection: Advanced firewall and intrusion detection system.
• Regular Audits: Regular penetration testing conducted by third-party security specialists.
• Data Backup: Encrypted backups stored across multiple secure locations.

However, no online transmission can be guaranteed 100% secure. In the event of a security breach, we will notify you promptly in accordance with applicable law.

10. Contact & Complaints

Contact us for any questions, requests, or complaints regarding our Privacy Policy:

• Email: [email protected]
• Live Chat: Available 24/7 via the website or app.
• Response Time: Responses are typically provided within 24–48 hours.

We may update this Privacy Policy from time to time. For significant changes, notice will be sent to your registered email or posted on the platform. We recommend checking this page regularly.